Most odd, I'm looking at the link to the form I posted - just checked the copy sent thru' the post, it's on there as well.

I need glasses

as can see it clear as day now on the form.

Now that the retail shops are shut, how soon will we be able to renew passes on line?

It's up to the SMC - the phone line is working today, but probably not for much longer.

glad i renewed yesterday,wouldnt rely on allams bunch.

We’re you reading it as you went into another room, put it down, did something else, then went back to it when you remembered and starting reading from another place

It’s an age thing, happens all the time with me. A good reason to do direct debit otherwise I’d forget to renew

Quote Hipflask="Hipflask"Now that the retail shops are shut, how soon will we be able to renew passes on line?'" Quote Hipflask.......Online - members will be able to renew their membership online from Monday 11th January at ticketing.hullfc.com. Members are encouraged to log-in to the website in advance and check their details are correct by clicking here Please note, the online ticketing website is provided by the Stadium Management Company and is unable to process the optional price reduction on 2021 memberships. If you would like to claim this option, please use the phone or postal services.'" https://www.hullfc.com/blog/2021/01/06/ ... wn-update/

Quote Hipflask="Hipflask"Now that the retail shops are shut, how soon will we be able to renew passes on line?'" Quote Hipflask.......Online - members will be able to renew their membership online from Monday 11th January at ticketing.hullfc.com. Members are encouraged to log-in to the website in advance and check their details are correct by clicking here Please note, the online ticketing website is provided by the Stadium Management Company and is unable to process the optional price reduction on 2021 memberships. If you would like to claim this option, please use the phone or postal services.'" https://www.hullfc.com/blog/2021/01/06/ ... wn-update/

MEMBERSHIP RENEWALS

With our retail stores now closed due to lockdown, members will be unable to renew their membership in person until lockdown restrictions are eased.



Therefore, members are advised of the following methods:



By Phone - members can renew their membership over the phone via the KCOM Stadium ticket office (01482 505 600). Phone lines will be open 9:30am to 12:30pm on weekdays, except for Wednesdays.



By Post - members can renew their membership by completing a membership renewal form which has been posted to them. This can be returned to the club by the Freepost envelope provided.



Online - members will be able to renew their membership online from Monday 11th January at ticketing.hullfc.com. Members are encouraged to log-in to the website in advance and check their details are correct by clicking here



Please note, the online ticketing website is provided by the Stadium Management Company and is unable to process the optional price reduction on 2021 memberships. If you would like to claim this option, please use the phone or postal services.

I see on the web site they have extended the deadline dates for renewals, also promising compensation at end of the season depending on how many games are played & you are allowed into - all very sensible !!



So I committed to renewing now, BUT - the number on here is to SMC - the recorded message tells you to ring 01482 327200, which is the 2018 season pass 'hotline' which wasn't answered !! Unperturbed I tried the online option - password reset required BUT it won't take anything I submit, really shouldn't be this hard.



Fully appreciate the club still has many staff furloughed but the first team squad back in full time training, games theoretically only 8 weeks away - I just want to spend some money !!

Managed it now.



It seems the £ is NOT an accepted special character after all.

When I renewed I came across the same issue with the phone system.



After getting redirected to the 327200 number and getting nowhere, I went back to the original number. I let it play through the messages until it connected to a real person and she sorted the renewal in about 5 minutes.

Renewed mine online along with members of my family that are linked on the family/friends part.

Was really straight forward and had no issues, took less than 5 minutes to do and most of that was typing in my card number lol

Hoping to buy new membership for me and my lad. Awaiting news

Just renewed mine and my sons. Did it over the phone. Took 5 minutes